Privacy Policy
This Privacy Policy explains how The Peoples Frequency Radio, operated by Tristar Communications Limited (trading as The Peoples Frequency Radio) (“we”, “us”, “our”), collects, uses, stores and protects your personal information when you use our website, mobile application (the “App”), and related services, including the Radio Player.
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This Privacy Policy should be read together with our Terms & Conditions.
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1. Scope of This Policy
This Privacy Policy applies to:
• Our website
• Our mobile application
• The Radio Player
• Any competitions, promotions, or services we operate
It does not apply to third-party websites, apps, services, or platforms that may be linked from our services.
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2. Information We Collect
2.1 Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
• Register for services or competitions
• Subscribe to newsletters or communications
• Contact us
• Submit content or feedback
This information may include:
• Name
• Email address
• Phone number
• Username or account details (if applicable)
• Competition entries or responses
We do not normally collect special category (sensitive) personal data. Where this is required, we will request your explicit consent.
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2.2 Information Collected Automatically
When you use our website or App, we may automatically collect limited technical information, including:
• Device type and model
• Operating system and version
• App version
• Anonymised usage data
• IP address (website only)
This information is used for functionality, security, analytics, and service improvement and does not, on its own, identify you personally.
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2.3 Mobile Application Data
If you use our App:
• We may collect anonymised app instance identifiers to ensure proper operation
• We do not use this information to personally identify you
Location Data
Where location-based features are available, you will be asked for permission before any location data is accessed. Location access is optional, and certain features may be limited if permission is declined.
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2.4 Cookies and Similar Technologies
We use cookies and similar technologies on our website to:
• Enable core functionality
• Analyse site usage
• Improve user experience
For full details, please see our Cookie Policy.
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3. How We Use Your Information
We use personal information to:
• Provide and operate our services
• Communicate with you about content, competitions, and updates
• Improve and analyse our services
• Respond to enquiries and requests
Marketing Communications
With your consent, we may send you marketing communications about:
• Our content, events, and promotions
• Relevant third-party products or services (only where you have explicitly opted in)
You may withdraw your consent at any time using the unsubscribe link or by contacting us.
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4. Sharing Your Information
We do not sell or rent your personal information.
We may share personal information:
• With trusted service providers who act on our behalf
• Where required by law or legal process
• With competition partners, only where you have consented
• In anonymised, aggregated form for analytics or reporting
In the event of a business sale or restructuring, personal information may be transferred as part of that transaction, subject to appropriate safeguards.
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5. International Data Transfers
Our servers are located in the United Kingdom. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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6. Your Rights
Under data protection law, you have the right to:
• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability, where applicable
Requests can be made by contacting us using the details below.
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7. Third-Party Links
Our services may include links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing personal data.
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8. Data Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and where appropriate, notified to users.
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10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
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TERMS & CONDITIONS
These Terms & Conditions (“Terms”) govern your use of The Peoples Frequency Radio website, mobile application (the “App”), and the radio player accessible via the website and App (the “Radio Player”).
By accessing or using our website, App, or Radio Player, you agree to be bound by these Terms. If you do not agree, you must not use our services.
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1. About Us
The website, App and Radio Player are owned and operated by The Peoples Frequency Radio, operated by Tristar Communications Limited (trading as The Peoples Frequency Radio) (“we”, “us”, “our”).
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2. Access to Our Services
2.1 Access to our website, App and Radio Player is provided on a temporary and “as available” basis. We reserve the right to suspend, withdraw, discontinue or change all or any part of our services without notice.
2.2 We do not guarantee that the website, App or Radio Player will always be available or uninterrupted. We will not be liable if, for any reason, any part of our services is unavailable at any time or for any period.
2.3 You may only use the website, App and Radio Player for lawful purposes and for your personal, non-commercial use.
2.4 For licensing reasons, the Radio Player may only be accessed via your personal computer or your personal mobile device.
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3. Mobile Application Terms
3.1 Licence
We grant you a limited, non-exclusive, non-transferable, revocable licence to download, install and use the App on a compatible device that you own or control, solely for your personal, non-commercial use.
3.2 App Stores
These Terms are between you and The Peoples Frequency Radio only, and not with Apple Inc. or Google LLC. Apple and Google are not responsible for the App or its content and have no obligation to provide maintenance or support services.
3.3 No Warranty from App Stores
To the maximum extent permitted by law, Apple and Google have no warranty obligations whatsoever with respect to the App.
3.4 Claims
Any claims arising from your use of the App are solely between you and us, and not Apple or Google.
3.5 Compatibility
We do not guarantee that the App will be compatible with all devices or operating systems. We are not responsible for any lack of functionality resulting from device limitations or operating system updates.
3.6 Push Notifications
Where the App includes push notifications, you may control these through your device settings.
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4. Intellectual Property
4.1 All intellectual property rights in the website, App, Radio Player and their content (including text, graphics, audio, video, software and design) are owned by or licensed to us.
4.2 Nothing in these Terms grants you ownership of any intellectual property rights. All rights are reserved.
4.3 You may not copy, reproduce, distribute, modify, transmit, publish, or otherwise use any content except for your personal, non-commercial use, without our prior written consent.
4.4 You must not remove or alter any copyright, trademark or other proprietary notices.
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5. Third-Party Content and Links
5.1 Our services may contain advertising, sponsorship, or links to third-party websites or services. We are not responsible for the content, availability, or accuracy of third-party materials.
5.2 The inclusion of any third-party link does not imply endorsement, approval, or association.
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6. Tickets, Listings and Events
6.1 Where our website or App lists events or tickets, these are usually provided by third parties. No contractual relationship arises between you and us in relation to such events or ticket sales unless expressly stated.
6.2 We do not guarantee the accuracy of event listings and accept no liability for cancellations, changes, or disputes. Refunds should be sought directly from the event organiser or ticket provider.
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7. Data Protection
Your use of our website, App and Radio Player is also governed by our Privacy Policy, which explains how we collect and process personal data.
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8. Disclaimers
8.1 The website, App, Radio Player and all related services are provided on an “AS IS” and “AS AVAILABLE” basis.
8.2 We make no warranties or representations regarding availability, accuracy, reliability, or fitness for a particular purpose.
8.3 You acknowledge that content is provided for general information and entertainment purposes only.
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9. Limitation of Liability
9.1 To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential or special losses, including loss of data, loss of profits, loss of business, or loss of goodwill.
9.2 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
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10. Indemnity
You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of the website, App or Radio Player, or your breach of these Terms.
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11. Changes to These Terms
We may update these Terms at any time. Changes will take effect immediately upon posting. Your continued use of the website, App or Radio Player constitutes acceptance of the updated Terms.
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12. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
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13. Third Party Rights
These Terms do not confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999.
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14. Governing Law and Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of England and Wales. You are responsible for complying with any local laws applicable in your country of access.
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15. Contact Us
If you have any questions about these Terms, please contact us at:
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